Hotel Guest Comments

Our boutique Monterey hotel in the heart of Monterey offers intimate, bed and breakfast style hotel accommodations, spacious guestrooms and suites, fireplaces, deluxe amenities, complimentary deluxe continental breakfast, attentive service, and an ideal central location. Our family friendly hotel is the ideal home base for Monterey, California weekend getaways and family vacations. Read a few of the Monterey Bay hotel reviews we've received from our past guests to learn more about their outstanding experiences.

Hotel Reviews



Check out what others are saying about our Monterey hotel on our TripAdvisor Page Click here.

 

Monterey hotel We Keep Coming Back Monterey hotel
We keep coming back because you are the best! Wish I could remember the name of the young man at the front desk. All of your staff was awesome, but he was especially so. He went way out of his way to assist us. Also, the staff (2 fellas) that served the wine and cheese were very friendly and professional.
- 01/21/2013
Monterey hotel Best Possible Hosts Monterey hotel
Nicole helped me get the room for two nights at the best rate possible. She worked with me to provide the best price without having to change rooms. She was patient and pleasant and I did not mind being upfront with wanting to save money on our little getaway week adventure. When we got to the front desk, Chris was very pleasant and clear in his directions and instructions. I think he has to be one of the best possible hosts we have ever encountered on our travels. Thank you Chris and Nicole for making our stay more than pleasant....oh yes, our room wasn't heating up and we only had to wait less than fifteen minutes for maintenance to show up and set the heat for us. It was about 11 o'clock at night and he was also very nice, didn't get his name. We stayed at this hotel about 7 years ago and we had a very nice visit. We were traveling with teenagers at the time and they even remember the trip as a memorial one. When I was making reservations for this last stay I wasn't sure where we stayed. We wanted to stay in the same hotel if possible because it was in a perfect place to sightsee. We were more than excited when we found out that it was the same place we stayed at 7 years earlier:) Thanks Best Western!
- 01/03/2013
Monterey hotel Now, that is customer service! Monterey hotel
Have stayed here many times. It is very pet-friendly and convenient to the best places in Monterey and Carmel. We love it. I called the hotel direct for making the reservation. I got a very reasonable and good rate. The front desk person also asked if it was for a special occasion. I said it was our anniversary. We were delighted to find a very nice bottle of wine and chocolates in our room with a card...even treats for our dog. Now, that is customer service! Thank you!!!
- 12/28/2012
Monterey hotel A Class Act Monterey hotel
I received an email special that I could not refuse. Your hotel is a class act and I will be back many more times. Thank you for giving me a wonderful retreat.
- 12/04/2012
Monterey hotel Won't Stay Anywhere Else Monterey hotel
We have been staying at Victorian Inn for years once or twice a year. I won't stay anywhere else. I love how close you are to everything, just park in your garage and walk most everywhere.
- 10/29/2012
Monterey hotel A Relaxing Weekend Monterey hotel
[E]xcellent location and the necessary amenities (fireplace, fridge, in-room coffee, & breakfast) for a reasonable price. There are fancier places, but for the more value-minded, The Victorian had just enough touches of luxury to make for a relaxing weekend… Everyone we had contact with was especially helpful :-)
- 10/25/2012
Monterey Hotel
Monterey Hotel
Monterey Bay Hotel Guest Reviews
487 Foam Street, Monterey, California 93940
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